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Telesales Operator

The Workpoint Jobs


Posted by: The Workpoint
View all jobs from The Workpoint
Address: 15-17 Railway Road
Blackburn
BB1 5AX
Contact Details: 01254 260551
Date Posted 20th May 2008
Reference Code: 7022
View Since Posting: 0
Salary: £12500 - £15000 per annum
Vacancy Location: Blackburn
Full Description:
Key Responsibilities:

At all times act in a professional, ethical & friendly manner ensuring the company are their first point of contact for all IT purchasing needs.
*Manage & develop your own set of accounts ranging from new to established customers
*Work to daily, weekly & monthly targets supported by your team manager
*Develop specific product knowledge in order to add value to customers
*Deal with customer queries while offering advice and guidance to their customers and suppliers.
*Identify root causes of problems, issues and complaints to achieve a win-win solution.
*Identify and report large sales opportunities that may require additional support to secure business.
*Undertake research of marketplace to enhance & grow your account set.
*Take part in promotions and competitions to build company sales

Skills and Experience required

*Self confidence to build relationships with IT resellers & get the sale, to advise customers on the best IT products for their business, to own & work to a target & to take ownership when a problem arises.
*An entrepreneurial spirit backed by the confidence that the company is an established name in the marketplace with products thatl are competitively priced & feature the latest technology.
*Willingness to learn from colleagues & develop your sales career.
*Comfortable working with technology as well as selling it.
*Self motivation with a positive outlook always willing to rise to the challenge.




TheWorkpoint Ltd is acting as an Employment Agency in relation to this vacancy.