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Billing Advisor

The Workpoint Jobs


Posted by: The Workpoint
View all jobs from The Workpoint
Address: 15-17 Railway Road
Blackburn
BB1 5AX
Contact Details: 01254 260551
Date Posted 13th May 2008
Reference Code: 7011
View Since Posting: 32
Salary: £12500 - £13500 per annum
Vacancy Location: Burnley
Full Description:
Duties to include:
*Day to day verbally and written communication with customers to ensure accounts are settled within a timely manner and to our contract terms.
*Obtain and update valid payment details for future monthly automated payments to avoid non-payment in the future.
*Resolve customer invoice queries effectively with collection of any outstanding monies whilst still regaining the customer's account avoiding termination of accounts.
*Liaise with other team members or other sections in order to resolve any reasons for non-payment.
*Liaise with our sourced Debt Recovery Company to gain traces on customers that have been unable to trace in house.
*Effect team communication at all levels
*Confidentiality is essential when dealing with customers and Data Protection Rules adhered with contact with customers.



TheWorkpoint Ltd is acting as an Employment Agency in relation to this vacancy.